UNMATCHED BENEFITS
Earn up to 3% Tokens
Priority Service
Upto Rs. 1000 eVoucher
Free Delivery
REWARDS REDEFINED
1 Token = 1 Rupee
Earning Across
Purchase Channels*
Redemption on
All Brands of Havells
No Limit On Earning
& Redeeming Tokens
TIERS OF HAPPINESS
* Within 2 years (Accrual on loyalty eligibile spend = 70% of product MRP)
** From 13 eligible categories
# Applicable only in major cities mentioned in T&C
Purchase
Eligible Havells/Lloyd Product
Register
Products with Havells
Enroll
Via App, WhatsApp & Website
How to Earn?
- Buy eligible Havells/Lloyd products
- Register products
How to Redeem?
- Shop from Havells brand store or e-store website
- Use available Tokens to make payment
FAQs
WHAT IS HAVELLS HAPPINESS?
Havells Happiness is a mobile number-based loyalty program designed exclusively for Havells loyal consumers which offers great savings, priority service and much more.
HOW DO I ENROL IN THE HAVELLS HAPPINESS PROGRAM?
Any non-registered member can enrol in Havells Happiness Program through Havells Sync App and WhatsApp handle (9711773333) after purchasing Havells products and registering its product via Service Technician/ Havells Sync App /Havells Website/WhatsApp Handle (9711773333).
HOW DO I REGISTER MY PRODUCT WITH HAVELLS?
Consumer can register the product through Havells Sync App /Havells Website/WhatsApp Handle (9711773333) by following below process: -
Scan QR code available on product packaging > Share name & invoice date > Upload Invoice
Scan QR code available on product packaging > Share name & invoice date > Upload Invoice
IS THERE ANY REGISTRATION FEE TO SUBSCRIBE TO THE HAVELLS HAPPINESS PROGRAM?
There is no registration fee or processing fee to subscribe to the Havells Happiness Program. Enrolment in program is FREE of cost.
WHAT IS MY MEMBERSHIP NUMBER?
Your registered mobile number will be your Membership Number.
HOW MANY TOKENS DO I EARN ON REGISTERING A PRODUCT IN HAVELLS HAPPINESS PROGRAM?
Members earn up to 3% tokens on Loyalty eligible price (70% of Product MRP) on purchase of eligible products (Refer TnC of program) and registering it with Havells.
WHERE AND HOW DO I REDEEM MY TOKENS?
You can redeem tokens at Havells brand stores & Havells e-store website. At the Havells brand stores, redemption of points can be done during billing of product through OTP verification sent on your registered mobile no.
CAN I REDEEM TOKENS IN SAME TRANSACTION IN WHICH I EARNED?
No, you cannot redeem tokens in same transaction. Tokens can only be redeemed after 24hrs of earning time.
IS THERE A NEED FOR RENEWAL?
No. Application to the program is a one-time action that entitles you to become a Havells Happiness member.
HOW LONG IS MY TIER VALID?
The PREMIUM and PRIVILEGE tiers have a validity of 24 months, starting from the day you reached the higher tier. To retain or upgrade your tier, you must have certain spending threshold within the next 24 months.
WHATS HAPPENS TO MY REDEEMED TOKENS INCASE OF CANCELLATION OR RETURN OF PRODUCT PURCHASED BY REDEEMING TOKENS?
Tokens once redeemed for purchasing products would not be credited back on cancellation or return of product purchased by redeeming tokens
WHAT IS THE VALUE OF 1 TOKEN?
1 Token = 1 Rupee
HOW DO I KNOW IF MY PRODUCT IS ELIGIBLE FOR LOYALTY PROGRAM ENROLLMENT & EARNING OF TOKENS?
Products purchased and registered from below categories are eligible for loyalty program enrolment & earning of tokens:
LLOYD AIR CONDITIONER, LLOYD WASHING MACHINE, LLOYD LED TELEVISION, LLOYD REFRIGERATORS HAVELLS AQUA, HAVELLS WATER HEATER, HAVELLS AIR COOLER, HAVELLS SDA, HAVELLS FAN, HAVELLS GROOMING, CONSUMER LIGHTING, MEDITATE AIR PURIFIER, HAVELLS PUMP
LLOYD AIR CONDITIONER, LLOYD WASHING MACHINE, LLOYD LED TELEVISION, LLOYD REFRIGERATORS HAVELLS AQUA, HAVELLS WATER HEATER, HAVELLS AIR COOLER, HAVELLS SDA, HAVELLS FAN, HAVELLS GROOMING, CONSUMER LIGHTING, MEDITATE AIR PURIFIER, HAVELLS PUMP
IS THERE ANY EXPIRY DATE TO MY TOKENS?
Yes. Your tokens earned from every transaction will expire after 24 months of issuance.
ARE TOKENS TRANSFERABLE?
No. tokens cannot be transferred to another mobile number or exchanged for cash.
HOW CAN I CONTACT HAVELLS HAPPINESS FOR ANY QUERY OR CONCERN?
You can email to customercare@havells.com or call us on 08045771313 / 08045775666
HOW DO I KNOW IF I HAVE EARNED TOKENS AFTER REGISTERING MY PRODUCT SUCCESSFULLY WITH HAVELLS?
Tokens would be automatically credited in your loyalty account within 15min of successful registration of eligible product with Havells. Same would be communicated to you through SMS and alternatively can be check on Havells Sync App or Havells WhatsApp Handle (9711773333).
WHERE DO I CHECK MY AVAILABLE VOUCHERS?
Available eVouchers can be checked in Loyalty section of Havells Sync App along with other loyalty details